FAQ’s

Frequently Asked Questions (FAQ’s)

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Which plant fertiliser do you recommend?

For low tech, non CO2 injected setups with slower growing plants we recommend Tropica Premium Nutrition or TNC Lite. For high energy systems with CO2 injection and faster growing plants we recommend Tropica Specialised Nutrition or TNC Complete.

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What are your opening times?

Sunday 10:30am – 4pm
Monday 9:30 am – 2pm
Tuesday Closed
Wednesday 9:30 am – 4:30pm
Thursday 9:30am – 4:30pm
Friday 9:30am – 4:30pm
Saturday 9:30am – 4:30pm
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The item I want is out of stock, when will you have it in?

We aim to have out of stock items back in stock within 5- 7 days. Some items which are sourced overseas can take longer. Please give us a call on 01787 209 224 or contact us HERE.

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I’m planning a new aquascape, can I send you a plant list for you to order in?

Absolutely! Our plants orders with Tropica are placed on Sunday afternoons for delivery the following Friday. AquaLine orders are placed every other week on Sunday afternoons. Simply drop us an email via our CONTACT US form or call 01787 209 224.

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Do you stock any plants which my fish won’t eat?

Some fish love to munch on plants, however you may find species of Anubias less likely to be eaten due to their thicker leaf and possible bitter taste.

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Do you offer a live plant guarantee?

Yes, absolutely. In the unlikely event that you are not satisfied with your plant order, simply drop us an email on the same day you receive them with a photograph of the plants and we will arrange a replacement or a refund.

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Do I need to prepared my hardscape before placing it in my aquarium?

All our woods and rocks are aquarium safe*. However some rocks will harden your water , which may not be suitable for some fish and shrimp. Check the product description before use.

We recommend all rocks are rinsed to remove any excess dust before use.

Most woods will initially float until they become water logged. This can take anything from 2 days to 2 weeks. It is advised to pre soak wood to remove unwanted tannins and ensure floating doesn’t occur. You can also use a rock or glue to anchor your wood in place.

*Millennium wood requires soaking for 3 – 6 weeks to ensure it is non toxic to fish.

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Can you recommend suitable plants for my aquarium?

Of course! Please fill in our CONTACT US form with details of your setup and we’d be very happy to recommend plants which will be best suited for your tank.